Job Description

We are looking for a bilingual customer support representative to assist our international clients.

What You'll Do

- Handle customer inquiries via email, phone, and chat - Resolve customer issues efficiently - Document customer interactions - Collaborate with technical teams

Who You Are

- Fluent in English and Japanese - Excellent communication skills - Customer service experience preferred - Problem-solving mindset

Salary & Benefits

Salary Range
ï¿¥280,000 - ï¿¥350,000 /month
Work Hours
9:00 - 18:00
Break Time
1 hour

Employment Details

Employment Type
Full-time

Requirements

Japanese Level
Business level
Visa Sponsorship
✓ Available
Work Location
Namba, Osaka
Remote Option
In-office

Language & Skills

Required Skills

EnglishJapaneseCustomer Service

About the Company

Osaka Digital Agency provides digital marketing solutions to clients worldwide.